Refund policy

At NishyamCart, your satisfaction matters to us. We understand that sometimes a product may not meet your expectations, and we’re here to make the return and refund process simple, fair, and transparent.

5-Day Return Window

We offer a 5-day return period from the date you receive your order. If the product has a defect or doesn’t meet your expectations, you may request a return within this timeframe.

Hassle-Free Returns

To initiate a return, please follow these steps:
  • Contact Us: Reach out within 5 days of delivery via email at support@nishyamcart.com or WhatsApp us at +91 70264 96820, clearly stating the reason for return.
  • Return Approval: Our customer support team will review your request and guide you through the return process upon approval.
  • Packaging: The product must be unused, in its original packaging, and include all accessories.
  • Return Shipment: Please send the product back using a reliable courier service.

Refund Process

Once we receive and inspect the returned product and the return is approved, we will initiate a full refund of the order amount.
Refunds are processed within 3 business days after approval.

Conditions for Return & Refund Approval

To ensure a smooth process, please note the following:

  • The product must be unused and in original packaging
  • Return requests must be initiated within 5 days of delivery
  • All returns are subject to approval by our customer support team
  • The product must be in resalable condition, with all accessories included

Unboxing Video Recommendation

We strongly recommend recording an unboxing video at the time of delivery. This helps us resolve issues faster in case of damage, defects, or missing items. The video should clearly show the sealed package being opened and the product condition.

Our Commitment to You

At NishyamCart, we are committed to offering a worry-free shopping experience backed by honest policies and responsive support. If you have any questions, our friendly customer care team is always here to help.

Thank you for choosing NishyamCart — A cart you can trust.